Terms of use

Website information

The website describes a managed voice-agent service and is provided for general business information. Features, availability, and integrations depend on the final client configuration and service agreement.

Demonstration calls

The demonstration line is an AI experience intended to show conversational behavior. It is not a real business, emergency service, professional adviser, or commitment to provide a particular appointment, price, product, or outcome.

Do not use the demonstration for emergencies or submit confidential, regulated, illegal, or highly sensitive information. Calls may be recorded after disclosure where the demonstration is configured to do so.

Acceptable use

• Do not attempt to disrupt, overload, reverse engineer, or abuse the service.
• Do not use the demonstration to impersonate another person.
• Do not test the agent with unlawful, threatening, or harmful content.
• Do not rely on a demonstration response for urgent or safety-critical decisions.

Client portal

The client-login link opens a separately operated workspace. Access is limited to authorized client users and is subject to the workspace provider’s authentication controls and the client’s Levrio service agreement.

Text message notifications

Levrio account holders may choose to receive text message notifications about calls their Levrio AI receptionist has handled for their business — for example when an appointment is booked or a caller needs an urgent callback. The programme is optional, it is offered only to account holders, and consent to receive text messages is not a condition of purchasing any Levrio product or service.

Messages are enabled only when the account holder enters their own mobile number in their Levrio account and ticks the consent box beside it. Levrio does not send marketing or promotional text messages, and does not text the customers of the businesses it serves.

Message frequency varies with the number of calls a business receives. Message and data rates may apply. Reply STOP to any message to stop the notifications, or HELP for help. An opt-out is recorded permanently: an account setting cannot override it, and only replying START restores the messages. How mobile numbers are handled is described in the Text messages section of our Privacy Policy.

Ownership

Levrio’s brand, site design, service materials, and original content are protected by applicable intellectual-property laws. Third-party names and services remain the property of their respective owners.

Disclaimers and changes

The public website and demonstration are provided on an “as available” basis to the extent permitted by law. Levrio may update this website, the demonstration, or these terms as the service develops. Material changes will be reflected by a new effective date.

Contact

Questions about these terms can be sent to [email protected].