Privacy notice

Information this website receives

Standard technical information may be received when you visit the website, including the requested page, device and browser details, approximate region, referring page, and security or diagnostic events. Levrio does not use a website lead form on this landing page.

Voice-agent demonstration calls

When you call a demonstration number, Levrio and its voice and telephony providers may process your caller ID, audio, transcript, call timing, conversation outcome, and any information you choose to provide. The agent is configured to identify itself as AI. Recording disclosure is presented when the applicable demonstration flow records a call.

Do not provide payment-card information, government identifiers, passwords, medical information, or other sensitive information during a public demonstration.

Client service information

For active clients, Levrio may process business rules, knowledge content, call records, transcripts, outcomes, appointments, integration events, workspace users, and support communications. Client service data is also governed by the applicable service agreement and configured retention settings.

How information is used

• Operate, secure, and troubleshoot the website and voice agents.
• Complete approved call actions and deliver results to clients.
• Review call quality, safety boundaries, and conversation flows.
• Prevent abuse and comply with applicable legal obligations.

Service providers and retention

Levrio may use vetted infrastructure, telephony, voice AI, hosting, monitoring, and integration providers to deliver the service. Information is retained only for the operational, contractual, security, and legal periods that apply to the relevant deployment.

Text messages

If you are a Levrio client and you give us your mobile number and tick the SMS consent box in your Levrio account, we use that number to send you notifications about calls your Levrio AI receptionist has handled for your business. We do not send marketing messages.

We do not sell, rent, or share mobile information or SMS consent with third parties or affiliates for marketing or promotional purposes. Mobile numbers collected for text notifications are used only to deliver those notifications, and are not shared with other Levrio clients. We share the number with our messaging provider solely to deliver these messages.

Message frequency varies with the number of calls your business receives. Message and data rates may apply. You can stop the messages at any time by replying STOP to any message, and reply HELP for help. An opt-out is recorded so that it is honoured permanently: a setting in your account cannot override it, and only replying START restores the messages. Consent to receive text messages is not a condition of purchasing any Levrio product or service.

Your choices

You can end a demonstration call at any time. Requests concerning client call data should normally be directed to the business whose line you called. Privacy questions about Levrio can be directed to the Levrio representative responsible for your account or demonstration access.

Privacy contact

Questions or requests about Levrio’s own website, demonstration, or account information can be sent to [email protected]. We may need to verify a requester’s identity and authority before acting on a request.